In the US, luxury cars account for just 10 to 15 percent of all cars sold. Competition for buyers is fierce, and industry research indicates that today luxury car buyers are less interested in price and more concerned with high quality customer service.*

What are you doing to differentiate your dealership services?

Wandering WiFi provides solutions for secure Internet access and wireless network & device management. Our solutions increase productivity for internal operations while enhancing and improving customer service.

In your service lounges, our HotSpot solution will help increase CSI scores by enabling customers to remain productive during their visits. Keeping your customers connected by offering a premium HotSpot solution will also help to reduce loaner car demand by providing an incentive for customers to wait for their vehicles rather then requesting alternate transportation.

Within your service operations, Wandering WiFi makes it possible for you to deliver first rate customer service. Our solutions keep your service providers on the floor interacting with customers by allowing them to work with remote terminals within the service bays. Working with mobile devices also streamlines the check-in/check-out process for loaner cars and reduces overall processing time for service visits.

Wandering WiFi:

• Allows customers to connect and keeps your staff mobile by delivering reliable Internet access to both internal and external resources.
• Streamlines network management with an integrated console for WLAN and device management that provides 24 / 7 / 365 monitoring and alerting.
• Guarantees network security and compliance with Sarbanes-Oxley and the Payment Card Industry initiatives.
• Improves diagnostic capabilities and reduces trouble-shooting time with hardware, software and end-user issues.
• Eliminates resource drain on internal support and IT professionals through comprehensive provisioning and monitoring tools.
• Reduces the cost and effort to support applications running on mobile devices.
• Delivers a new category of tools for the full life cycle management of devices from sourcing through retirement.

Today’s automotive industry is competitive. Your wireless solution should give you an edge.

*Source: First Research