A few years ago, prior to the proliferation of portable data devices, managing information technology assets was limited to the basics of ensuring the equipment was working properly. Although advancements in mobile technologies are creating amazing new capabilities for users, they are also creating enormous challenges for IT employees who need to secure and maintain these assets.

Asset management of mobile devices has emerged as one of the leading challenges for today’s IT professionals. Although some traditional asset management solutions created to manage hard-wired networks of servers and desktop PCs have been adapted to provide some of the same functionality for notebook PCs, asset management of mobile devices presents special challenges.

Key challenges include:

• Lack of visibility into mobile device inventory and location information
• Inconsistent device maintenance practices
• Difficulty tracking warranties and managing returns and repairs
• New devices (serial numbers) added or back from repair

AirWatchTM makes tacking mobile devices and the software running on them easy and efficient. The solution’s Asset Management functionality:

• Monitors each wireless device at intervals to ensure availability and correct configuration.
• Delivers event-driven notifications and escalated alerts in the case of service degradation or interruption.
• Provides detailed logs and reporting of all activities including usage, bottlenecks and outages.
• Offers a central secure repository for hardware inventory, configuration, location details and digital images and device serial number tracking for hardware migrations, maintenance and warranty tracking.