Remember when being connected meant being physically connected to a phone jack with wires? Today’s workforce doesn’t need wires to be connected; it just needs access to local wireless networks to work. What happens when your employees can’t connect? Your company loses time and money. Today, it’s imperative to not only deploy wireless networks, but to have a system in place to monitor their performance, as well as the devices connected to networks and the clients using those devices.
Key challenges include:
- Monitoring wireless access points (APs) for signal strength and quality
- Tracking wireless client and session data historically and in real-time
- Recording and graphing errors for connected wireless devices
- Detecting and disabling problem users
- Enabling fault and performance management for wireless networks
AirWatchTM allows network professionals to closely monitor the health of wireless networks, access points, devices and clients. The solution’s performance monitoring functionality:
- Performs system and network polling at designated intervals to ensure availability and correct configuration.
- Monitors mobile device battery life, memory information, and signal strength.
- Generates escalated alerts in the event of service degradation or interruption based on user-defined thresholds that help avoid false alerts and support escalations.
- Delivers detailed logs and reporting of all wireless activities.